FEATURES
When your customers are part of the workflow.
Moderated reviews and comments, public contributor profiles, and a case engine for the businesses whose work happens in stages the customer needs to see.
4 of 27 catalogue features live on this page
- Case engine
- Reviews & ratings
- Comments
- Public profiles
What it solves
Two problems that look unrelated and share a shape. Retail needs reviews that don't become a spam surface. Professional services need clients to stop emailing “any update?” — because the answer exists, it's just trapped in someone's inbox.
What's in it
5 capabilities, in the order people ask about them.
Reviews and ratings
- Customers review and score content or products.
- A moderation workflow: nothing becomes public until an operator approves it.
Public profiles
- Public-facing profiles for users who create content — contributors, reviewers, authors.
The case engine
- For businesses whose service happens in stages: a legal matter, an immigration application, a consulting engagement.
- A case holds its events, its attached documents, and a status flow defined by the business — not by us.
- The timeline is visible to both sides. The customer sees where things stand without asking; the operator stops answering the same question.
- Documents go through the same media policies as all other uploads, so file type and size are enforced before anything reaches a caseworker.
- Every stage change can trigger a notification automatically.
Anti-abuse
- Spam and abuse protection across every publicly writable route.
Let's build the thing you actually want to build.
Tell us what you have in mind. We'll show you how much of it already exists.
- We reply within one working day
- No sales sequence, no drip campaign
- NDA before the call if you'd prefer
Comments